Just call us at 410.864.0218. Or, if you prefer, email cs@soquik.com and we will respond within 24 hrs.
We are also on Facebook and Twitter! See you there!
Click on the button that says “Sign Up”. Please complete Section 1 and agree to the Terms of Use. We also suggest you complete Section 2 “Payment” to enjoy the fastest experience as your information will be on file and you won't have to re-enter it during your next order.
There are 2 ways to place an order. You can place it from our website or your mobile device if you have internet access.
1) Website: Open any browser, type www.soquik.com, press the “Order” button and search for restaurants by location, food type, or by restaurant name. After selecting the location, you’ll be able to view their menu and create your order.
If you are not an existing customer, you will have to create a member profile prior to completing your order. You will be prompted when this happens.
2) Mobile Phone: Open your phone browser, and type www.soquik.com. Enter a location that you would like to search in. Also, you can try “keyword”. We try and associate restaurants with keywords that you may use. Restaurant name is optional, and if you leave blank it will call up all the restaurants.
Hint: Make sure you save www.soquik.com as a desktop icon (or a bookmark so you can get there quickly next time! There is no need to download an specific phone application! Use of the mobile site will be very intuitive to order.
While you do not need an account to initiate your order, you will be prompted to either log-in or create an account before the order is confirmed. Don’t worry, creating an account is free, fast, and easy!
Yes. You can pre-order by setting a time that you would like to pick up or have your order delivered at the end of the check out process.
Yes. We allow you to apply a promotional code as to your order. Simply enter the promotional code in the Promo box before confirming your order to receive the benefits of the code.
Generally not for pickup orders. Some minimums may apply in the case of delivery. We make it easier for you to know their minimum, if any, by placing it on the page where you build your order.
Participating restaurants establish their own delivery preferences. This information is listed in the restaurants information.
After your order is confirmed we will send an e-mail to the address listed in your Profile. The e-mail will contain all of your order information, including order summary and the location of the restaurant.
Did our message accidentally get sent to your Spam or Trash folders?
Still can’t find it? Please contact us so that one of our customer service representatives can investigate the status of your order and assist you most effectively.
We post the estimated delivery time wit heach restaturant.
If you are an experiencing a longer wait than anticipated in your confirmation email, please contact us and we will contact the restaurant on your behalf.
For issues relating to credit card transactions, including cancellations, refunds, changes, and missing items, contact us immediately for the fastest resolution possible.
Simply go to Profile, then Account Status to view your ordering history.
‘My Usual” is the quickest way for you to re-order your favorite or “usual” menu items. Your order is saved in our system for fast retrieval and re-order.
When you are placing an order, there is a box on the check-out cart that allows you save your order as a “My Usual”. Click the checkbox box and give this order a short name like “Pizza” or “Lunch”. Pick a name that you will remember for easy recall and re-order.
Click on the My Usual button on the website or Mobile device, or send it in a text message.
We allow you to create an account so that you can store your payment and delivery information in order to use the service over and over again without re-keying in information.
We do not charge members any fee to use our service! The restaurant menu prices are the same as you would see on their regular menu. Delivery service fees may apply, and these are shown on the restaurants page.
Very safe. We utilize encrypted security to transmit your credit card information. We use Authorize.net as a payment processor, and the seal of authenticity is on our website so you can be assured of complete security.
It happens! There is a “forgot password” button near the log in on the home page. Click that and we will send you an email with a link to re-set your password.
To update your profile, simply click the ‘Profile’ tab to update your method of payment, preferred delivery addresses, and contact information. Click save, and you’re all set.
We are adding restaurants daily. If your favorite place is not listed, just log in and click on the button that says “Refer” and, and we will do our best to get that restaurant to join our network. Or- you can always email us at cs@soquik.com
What are ‘Quik Points’ and how do I use them?
Quik Points are credits you earn or are awarded that you can put towards an order.
Oh, and we really like contests and games, so keep an eye out for those. You may track your available balance under the ‘Points’ tab.
To apply your points to an order, enter the amount of points you would like to apply at time of ordering your items and we will adjust the order total accordingly.
We appreciate your inquiry and look forward to discussing with you the exciting boost your business will receive by directly connecting to an increasingly mobile generation. Please email us at cs@soquik.com or call 1.888.676.7845 (oSoQuik).
Please email us at cs@soquik.com or call 410.864,0218
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